EMT Practice Test

1. Question Content...


Question List

Question1: What are the three reasons why a user would plot a Live Layer in Maps?

Question2: Which two ways can an administrator assign users to a Maps Advanced Visit Plan?

Question3: An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing. Which three steps must the admin complete?

Question4: Universal Containers client's data is only in states East of the Mississippi River in the United States. Universal Containers does not handle any customers or clients not included in that list of states. What is the simplest way to ensure that Universal Containers will only plan territories for states they do business in?

Question5: A sales manager at Alpine Energy has reviewed and finalized their team's territories in Territory Planning.
When the manager is ready to publish the final changes back to Salesforce Maps, they notice the Publish button is not active. Only approvers are permitted to publish changes from Territory Planning to Salesforce Maps in Alpine Energy's org. What are the three possible reasons why the sales manager is unable to publish the alignment?

Question6: How can an Admin create one marker layer for several users to display only the account they currently own?

Question7: A Marker Layer has been created to display all open opportunities and the results are not as expected. How can a user test this marker layer to ensure Salesforce Maps is displaying the correct number of results?

Question8: Which two team members should be included during a Maps scoping session in which legacy data/mapping system migrations and integrations/interfaces will be discussed?

Question9: Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?

Question10: Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?

Question11: Alpine Energy realigns its sales territories quarterly and saves a copy of the final alignment published during each planning cycle. At the start of the next quarter, planners for the company want to avoid redrawing the existing territory boundaries every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?

Question12: Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?

Question13: After create a new alignment in Territory Planning, the Salesforce admin wants to bulk update Territory owners via CSV. After attempting the import, the admin is receiving an error indicating "Could not locate assigned owner". What does this mean?

Question14: A client has a few key accounts that they do not want to change during optimization in Territory Planning.
What are two options a Consultant should recommend?

Question15: How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?

Question16: What are two considerations a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine?

Question17: How can an Admin ensure all Maps Users can see each other's Routes and Schedules?

Question18: What are two potential reasons why a stop is not associated with a nearby account?

Question19: A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?

Question20: What two layers are required to configure Live Rules?

Question21: A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?

Question22: When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?

Question23: During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?

Question24: A Territory Planning optimization was just run and completed, but the user inadvertently selected the wrong attribute for the optimization. What step does the user need to take to return to the previous state prior to the optimization?

Question25: A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?

Question26: A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?

Question27: What are two ways to select all of the containers in a particular state or province in Territory Planning?

Question28: A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?

Question29: A business wants to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Which feature should they use?

Question30: A delivery agent needs to visit 124 customers in one workday but when they try to optimize the route they keep running into an error. What could be the cause of the error?

Question31: After a fresh Salesforce Maps installation in the client's org, the users are not able to plot more than 5000 records on Desktop using their Account based marker layers. Which two options could be the cause of this behavior?

Question32: What is the process of Geocoding?

Question33: What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?

Question34: A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?

Question35: Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?

Question36: What feature can be used to view proposed changes before reassigning in Territory Planning?

Question37: What are two example use cases for using the Analyze and Compare tool in Territory Planning?"

Question38: A territory manager has created a final alignment in Territory Planning and is ready to implement the changes in Salesforce. His organization has 350 territories with over! 00,000 records. What's the most suitable publishing method in this scenario?

Question39: When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display. What additional step is required for markers to display?

Question40: Alpine Energy uses Sales Representatives to help plan field visits for reps in the field. How might they best use Maps features to assist them in this task?

Question41: In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?